Frequently Asked Questions
Q: How many
riders does the bus seat?
A: The bus seats a maximum of 18 people including a maximum of 3
wheelchairs.
Q: Can the bus be flagged between
scheduled stops?
A: Yes, you may flag the bus at any point along the fixed route.
However, the bus cannot deviate from its scheduled route.
Q: What if I'm not sure which bus to get
on?
A: Always ask the driver. Drivers will help you reach your
destination. You may also call 607-535-3555 to speak to an
operator and ask which bus you need.
Q: Where can month passes and tickets be
purchased?
A: Regular priced tickets and passes may be purchased on the
Schuyler County Transit website with a credit card. Senior citizens
may purchase half fare month passes and tickets in person at The Arc
of Schuyler or from drivers with a Half Fare Identification Card or
other proof of age. Half fare month passes and tickets for those
with disabilities may be purchased from driver with a Half Fare
Identification Card, in person at The Arc of Schuyler, or by mail
with appropriate proof of disability.
Q: What is
considered proof of eligibility?
A: Proof of age is a valid driver's license or other photo
identification verifying age.Proof of disability may be a Medicaid
Card, SSI, SSD, or Disabled Veterans' Benefits Letter.
Q: Can senior month passes be purchased
as gifts by individuals who are not seniors?
A: Yes, provided that the buyer has verification of the senior's
eligibility.
Q: Can service animals be on the bus?
A: Yes.
Q: Do
Schuyler County Transit vehicles connect to Chemung, Steuben, or
T-Cat Transit systems?
A: Not at this time. If you are interested in connecting at a
particular stop at a certain time. Please contact the Mobility
Manager at 607-535-3555, so that your request may be recorded and
considered if/when future expansion of the system is possible.
Q: What if I need help carrying
groceries to and from the bus?
A: The driver cannot assist with carrying purchases, and Schuyler
County Transit does not provide aides. You may qualify to have
a personal aide ride for free. Contact the Mobility
Manager at 607-535-3555 for an application. Riders who are grocery
shopping may want to travel in pairs. Friends may help each other
carry bags.
Q: What if I can't get to the bus stop
or I'm not able to ride the regular bus because I have physical
limitations?
A: You may be eligible for our Dial-A-Ride transportation service.
Applications may be emailed to you or obtained at The Arc of
Schuyler, Office for the Aging, or at many senior housing offices.
You can also print the PDF of this application:
here. If approved, you may make a
reservation for a curb-to-curb shared ride service. More information
is available at the above locations or by calling 607-535-3555.
Q: How long does it take to receive the
Half Fare Identification card after turning in the application?
A: If you apply in person and have appropriate documentation proving
eligibility for a Half Fare Identidication Card, a card can be
issued immediately. If you mail your request and documentation, a
card is generally issued within 7 business days.